Alec Libby
My objective: To continue to be part of an organization that believes that its greatest assets are its employees, empowers them, and provides them with the tools they need to be successful.
- Role
- Manager, Scs Billing at Charter Communications
- Location
- Greensboro, NC, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
Experience
Manager, Scs Billing
Sep 2023 — Present · Greensboro, NC, US
Skills
- Time Management
- Bpo
- Wireless
- Service Delivery
- Technical Support
- Cross-Functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Service
- Customer Satisfaction
- Training
- Workforce Management
- Transition Management
- Process Improvement
- Problem Solving
- Operations Management
- Microsoft Office
- Sales
- Outsourcing
- Account Management
- Call Centers
- Business Development
- Team Management
- Vendor Management
- Coaching
- Microsoft Excel
- Leadership
- Employee Relations
- Strategic Planning
- Telecommunications
- Analysis
- Interviews
- Leadership Development
- Performance Management
- Employee Training
- Call Center
- Management
- Team Building
- Team Leadership
- Project Management
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