Alec Dalton
Courtesy Instructor @Fiu Chaplin School Of Hospitality & Tourism Management
Signup · Get unlimited contacts
WORK HISTORY
Courtesy Instructor @Fiu Chaplin School Of Hospitality & Tourism Management
Miami, FL, US
EDUCATION
Boston University
B.S., Business Administration
Florida International University
M.S., Hospitality Management
Boston University
B.S., Hospitality Administration
SKILLS
ABOUT ALEC DALTON
Together, we can:• Design service experiences that excite your customers and grow revenue• Develop practices that engage and elevate your employees• Deliver stronger business returns through operational excellence improvementsCurious how? Let\'s connect! While you’re here, know that a passion for exceptional customer experiences fuels my leadership in service design and quality management. As both an award-winning business consultant and best-selling author, I guide organizations to raise the standard for service excellence. Leveraging a decade in operations management and strategy with customer experience innovators like The Ritz-Carlton, Marriott, and Disney, I apply service science and design thinking to link consumer behavior and employee engagement in ways that drive revenue, drop costs, and deliver quality experiences.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.