Alec Cutler
Information Technology Support Specialist
- Role
- Help Desk Technician at National Veterinary Associates (NVA)
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Alec Cutler
I possess extraordinary problem resolution skills, banking experience, Apple product…
Experience
Help Desk Technician
National Veterinary Associates (NVA)
Jun 2024 — Present · Austin, TX, US
Administered and maintained Windows Server environments, including Active Directory, Group Policy, DNS, and DHCP, ensuring 99.9% server uptime. Streamlined IT operations by deploying and managing Microsoft Azure services, including virtual machines, Azure Active Directory, and backup solutions, reducing infrastructure costs by 30%.Utilized Kaseya for remote monitoring and management (RMM), automating patch deployment and IT asset tracking, improving endpoint compliance by 25%.Remotely managed IT operations for over 100 hospitals, leveraging Microsoft Azure services such as Virtual Machines, Azure Storage, and Azure Active Directory to ensure secure, scalable infrastructure and uninterrupted service delivery.
Education
Benedict College
Incomplete
2010 — 2011
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