Aldrin Roy
Operations Manager & Project Coordinator | Proven Track Record in Process Optimization | Sports Business Professional | Leading Cross-Functional Teams to Success
- Role
- Train Manager at Merseyrail
- Location
- Kochi, KL, IN
- LinkedIn followers
- 500 followers
About Aldrin Roy
Aspired to become a sports business professional. Currently pursuing masters in Sports…
Experience
Train Manager
Aug 2024 — Present · Liverpool, GB
I plays a crucial role in maintaining passenger safety and operational efficiency as a Train manager at Merseyrail. • Ensures compliance with safety protocols, significantly reducing incident rates during boarding and alighting. • Collaborating with station staff to streamline dispatch processes, improving on-time performance by 15%. • Developed strong customer service skills, effectively addressing passenger enquiries and enhancing satisfaction levels.
Skills
- Autocad
- Outlook
- Strategic Planning
- Windows
- Powerpoint
- Microsoft Excel
- English
- Customer Service
- Html
- Public Speaking
- Research
- Teaching
- Microsoft Office
- Microsoft Word
- Photoshop
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