Aldoney da Silva Dias
Global Order-to-cash Process Leader @GE HealthCare
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WORK HISTORY
Global Order-to-cash Process Leader @GE HealthCare
Reporting to the Director of Global Order to Cash, I lead implementation of best practices and standardization efforts across the company’s global order-to-cash (OTC) processes. I work closely with regional commercial, supply chain, finance leadership teams, and with the company’s outsourced collections agents to create common, lean, and efficient processes that reduce costs, increase customer satisfaction and improve collections performance. I implement operating rhythms with global stakeholders to identify continuous improvement opportunities along OTC value streams.I lead root cause analysis and implementations to improve DSO (Days Sales Outstanding), which along with DIO (Days Invetory Outstanding) and DPO (Days Payable Outstanding) metrics enhancements, reflects on a better (Cash Conversion Cycle).Global support on HighRadius system implementation, including CLS (Collections Cloud), DMS (Deductions Management), EIPP (Electronic Invoicing Presentment and Payment) and CAA (Cash Application Cloud).I support broader Treasury initiatives that require visibility and analytics surrounding OTC processes and data.
EDUCATION
Instituto Tecnológico de Aeronáutica - ITA
University Extension, Software Engineering
Massachusetts Institute of Technology
Professional Education, Digital Transformation: AI, IoT, Cloud, Blockchain and Cybersecurity
Universidade Presbiteriana Mackenzie
Associate's degree, Data Processing
The Johns Hopkins University
Executive Specialization, Data Science
ConsĂłrcio Cederj
Technical, Accounting
ABOUT ALDONEY DA SILVA DIAS
A people-centric leader experienced in product, portfolio, program, project & process management, Lean Six Sigma Master Black Belt (LSSMBB), agile Professional Scrum Master (PSM) & Product Owner professional, driven by Voice of the Customer - VOC, data (Key Performance Indicators - KPIs) & quality, who consider Diversity, Equity, and Inclusion - DE & I, as key for collaboration, innovation and customer satisfaction. Detail oriented & decision maker, having problem solving & teamwork mindset, always pursuing efficiency & efficacy to achieve the objectives. Define strategies by setting up problem statements, business cases, process mapping & data analysis.Strong knowledge and acumen on Healthcare & Medical Devices and on leading successful Organizational Change Management - OCM and operational excellence, transforming requirements into deployed projects by following Project Management Office - PMO standards and the best practices of Information Technology Infrastructure Library - ITIL. Adapted to International Organization for Standardization - ISO and to internal documentation from Quality Management System - QMS.Used to international and matrixed environments with cross-functional team leadership to create one product vision, using Portuguese, English and Spanish on a daily basis.Experienced on implementing digital transformation including process design, data modeling, Enterprise Resource Planning - ERP (Oracle & TOTVS), Customer Relationship Management - CRM (Salesforce), Business Intelligence - BI (PowerBI, Spotfire) using concepts of Balanced Scorecard - BSC & Structured Query Language - SQL, Field Service Management - FSM (ServiceMax), Commercial / Sales (Apttus Configure Price Quote - CPQ & Contract Management), finance transformation, systems integrations and continuous improvement initiatives with Six Sigma DMAIC.Knowledgeable about: Product Management, cloud-based & Software as a Service - SaaS solutions, projects under either Capital expenditures - CAPEX or Operating expenses - OPEX, Project Management Institute - PMI principles as waterfall, agile & hybrid frameworks, guided by the Project Management Body of Knowledge - PMBOK.IT & Finance background, with technical Accounting certificate from Ceja and Data Processing degree from Mackenzie University and complimentary professional education in Software Engineering from Instituto Tecnológico de Aeronáutica (ITA), Digital Transformation from MIT and Data Science from Johns Hopkins University.
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