Aldo Gonzalez

Operations Supervisor at Inktel Contact Center Solutions

Role: Operations Supervisor at Inktel Contact Center Solutions
Location: Hollywood, FL, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Aldo Gonzalez

I pride myself in being more than an Operation\'s Supervisor. Being a leader is a passion…

Experience

Operations Supervisor
Inktel Contact Center Solutions
Oct 2020 — Present · Doral, FL, US
Oversee efficiency of operational processes-Participate in strategic planning and goal-setting for various business functions, including IT and customer support-Analyze business requirements and customer needs-Research methods to improve operations and reduce costs-Monitor and report on department performance-Supervise, coach and train employees-Provide administrative support-Ensure compliance with company policies and regulations

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
a••••••••@inktel.com
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

Unlock verified contacts

Free to start · No credit card required

Current company

Inktel Contact Center Solutions

Outsourcing and Offshoring Consulting · 990 employees · Founded 1997 · Doral, Florida, United States

Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share, improve operational efficiency, and decrease operational cost. Our Mission Our Mission is to be our clients’ most valued and trusted business partner. At the heart of our mission is Inktel’s “Passion for People” philosophy which creates an environment for the highest operational performance in our Industry. Our Solution The focus of each Inktel solution is to create value for our clients by fully maximizing each customer interaction. This focus has led to the creation of Inktel’s “Customer First” operating model which utilizes an optimal mix of agent, technology, performance, and analytics solutions to ensure value creation. Inktel Solution Suite comprises the following operational areas: • Sales & Revenue Enhancement • Revenue Protection • Customer Support • Sales Lead Management • Field Sales Support • Account Management • Multi-Lingual Support • Retention & Loyalty • Seasonal & Peak Support • Personalized Self Service • Multi-Channel Email, Chat, & Mobile • Social Engagement Strategy

inktel.com

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Start for free See how it works

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.