Aldis Clark

Experience

1. Team Lead

   LanceSoft, Inc.

   Jul 2024 — Present

   Leading and managing a high-performing team supporting healthcare staffing and operations. Responsible for driving timely fulfillment of healthcare requirements, ensuring compliance with credentialing and regulatory standards, and maintaining strong client and candidate relationships. Collaborate closely with account managers and clients to deliver quality workforce solutions, track KPIs, resolve escalations, and implement process improvements. Mentor team members, support onboarding and training, and contribute to continuous operational excellence.Key Responsibilities:Lead, mentor, and supervise a team of recruiters/coordinators supporting healthcare staffing operationsMonitor team performance, set goals, and conduct regular performance reviewsEnsure timely fulfillment of healthcare staffing requirements in alignment with client needsMaintain compliance with healthcare regulations, credentialing standards, and company policiesCollaborate with account managers and clients to understand staffing needs and service expectationsResolve escalations related to candidate issues, scheduling conflicts, or client concernsTrack key performance metrics (KPIs) and prepare reports for managementSupport onboarding, training, and continuous development of team membersImplement process improvements to enhance efficiency, quality, and candidate experienceEnsure accurate documentation, reporting, and data integrity in ATS and internal systems

Education

• Aligarh Muslim University

  Bachelor's degree, Accounting and Finance

• Aligarh Muslim University

  Postgraduate Degree, International Business