Aldel Selenica

About Aldel Selenica

A results-driven Sr. Account Manager with a proven track record of success, known for building strong client relationships and delivering customized workforce solutions. Skilled in talent acquisition, client retention, and strategic account growth, with a deep understanding of industry trends and hiring needs across various sectors. Adept at managing multiple high-value accounts, exceeding performance metrics, and collaborating with cross-functional teams to ensure client satisfaction. Recognized for consistently meeting and surpassing goals through a combination of consultative sales strategies, excellent communication, and a commitment to service excellence.

Experience

1. Msp Client Director

   Experis

   Jul 2025 — Present

   Drive overall revenue and GP growth within the MSP program by developing andimplementing strategic plans• Partner with Delivery Leadership and recommend delivery strategy to support MSP.Adjust delivery strategy if results are not met• Provide holistic view of Experis performance across MSP programs to internalstakeholders• Identify and align to new business opportunities that focus on our core capabilitiesachieving revenue and gross profit growth, including project-based work• Optimize fill ratios by increasing submit to interview and interview to hire ratios andconsistently identify areas of opportunity for improved performance• Analyze and share trends and data insights with the MSP program to identifyopportunities for increased revenue and GP growth• Identify and drive additional revenue and GP growth by expanding into new MSPcategories or securing new accounts within the program• Responsible for overall MSP relationship including all levels of the program office. Takeownership of the relationship with Managed Service Provider (MSP) accounts.• Establish, nurture and drive relationships with key stakeholders at the Director, VP, andSupply Chain and Procurement levels within the program.• Drive the entire sales cycle, inform sales teams of leads, manage clientquestions/escalations, and pursue opportunities to expand scope and services for top MSPprograms• Partner with delivery teams to share program intel, Rules of Engagement, ways to win,do and don\'ts, SLA, shortlisting, interview process, etc• Review performance metrics monthly with internal teams to drive possible adjustments• Conduct quarterly scorecard reviews internally and externally with program office. Buildquarterly plan to improve performance based on scorecard and program office intel.• Lead new program kick offs and delivery alignment for top MSP programs• Uphold program compliance standards (onboarding, process, communication)

Education

• Milwaukee Area Technical College

  Associate's degree, Criminal Justice/Police Science

  2011 — 2014

• University of Wisconsin-Milwaukee

  Human Resources Management/Personnel Administration, General

  2014 — 2018

Skills

• Resume Writing
• Microsoft Word
• Team Leadership
• Spreadsheets
• Human Resources
• Microsoft Office
• Sales
• Strategic Communications
• Permanent Staffing
• Microsoft Powerpoint
• Customer Service
• Applicant Tracking Systems
• Time Management
• Google Docs
• Contract Recruitment
• Customer Follow-Up
• Microsoft Excel
• Temporary Placement
• Recruiting
• Strategic Planning
• Employee Relations
• Management
• Team Building
• Screening
• Engineering Recruiting
• Collaborative Problem Solving
• Screening Resumes
• Tenacious Work Ethic
• Training
• Customer Satisfaction
• Permanent Placement
• Public Speaking
• Internet Recruiting
• Networking
• Social Media
• Teamwork
• Communication
• Sourcing
• Employment Contracts
• Global Talent Acquisition