Carrie Albright

Director of Strategic Change Management

Role
Director of Strategic Change Management at EXL
Location
Bloomington, IL, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Carrie Albright

As a seasoned change leader with over a decade of experience, I am adept at orchestrating transformative change initiatives and driving successful training programs that consistently drive high adoption rates and strong organizational performance. My approach centers on formulating strategic solutions to build employee adaptability to change, and using design thinking to co-create change solutions with stakeholders. I specialize in applying change methodologies, facilitation, training development, resistance management, evaluation and measurement, and executing effective communication strategies.

Experience

  1. Director of Strategic Change Management

    EXL

    Dec 2024 — Present

    Develop and implement OCM strategies for successful adoption of new processes, tools, and behaviors across client portfolios.• Lead engagement, communications, training, readiness, and adoption measurement approaches.• Manage a team of OCM analysts to ensure successful implementation of OCM efforts.

Education

  • Illinois Wesleyan University

    Bachelor of Arts (B.A.), Psychology

    2004 — 2008

  • Penn State University

    Master's degree, Organization Development and Change

    2018

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Carrie Albright — Director of Strategic Change Management at EXL in Bloomington, IL, US | Unifers