Carrie Albright
Director of Strategic Change Management
- Role
- Director of Strategic Change Management at EXL
- Location
- Bloomington, IL, US
- LinkedIn followers
- 500 followers
About Carrie Albright
As a seasoned change leader with over a decade of experience, I am adept at orchestrating transformative change initiatives and driving successful training programs that consistently drive high adoption rates and strong organizational performance. My approach centers on formulating strategic solutions to build employee adaptability to change, and using design thinking to co-create change solutions with stakeholders. I specialize in applying change methodologies, facilitation, training development, resistance management, evaluation and measurement, and executing effective communication strategies.
Experience
Director of Strategic Change Management
Dec 2024 — Present
Develop and implement OCM strategies for successful adoption of new processes, tools, and behaviors across client portfolios.• Lead engagement, communications, training, readiness, and adoption measurement approaches.• Manage a team of OCM analysts to ensure successful implementation of OCM efforts.
Education
Illinois Wesleyan University
Bachelor of Arts (B.A.), Psychology
2004 — 2008
Penn State University
Master's degree, Organization Development and Change
2018
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