Alberto Giusio

Head of Credit Operations @TIM

Genoa, IT
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2023 — Present

Head of Credit Operations @TIM

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Milano, IT

I lead credit operations for Consumer and Small Business segments, managing a team of 180 people focused on risk prevention and credit management. I also oversee debt collection for former customers, coordinating 50 internal resources and 13 external partners across both out-of-court and legal recovery.I’m responsible for the evolution of credit processes and systems, with a strong focus on integrating artificial intelligence solutions to improve performance and operational efficiency. My approach is grounded in change, organization, and the ability to bring out the best in people and processes.

EDUCATION

1994 — 1999

Liceo L. Da Vinci di Genova

Maturità Scientifica

1999 — 2005

Università degli Studi di Genova

Economia Bancaria e dei mercati finanziari

N/A

Luiss Business School

Executive Lab, Diventare un'organizzazione AI-Driven

2009 — 2010

SDA Bocconi

Master, Banking & Financial

SKILLS

Retail BankingBankingRisk ManagementGestione Del RischioManagementBusiness AnalysisAnalisi Di BilancioRischio Di CreditoAnalisiAnalisi AziendaleCollateral ManagementMicrosoft ExcelPowerpointLoan OriginationBusiness InformationBusiness PlanProject ManagementProcess OptimizationProcess ManagementMicrosoft OfficeMicrosoft WordCreditoTest ManagementProcedure ManualsFinanza D'impresaAnalysis

ABOUT ALBERTO GIUSIO

I work in credit and lead operations with a constant focus on organization and efficiency. My work revolves around people: I build strong teams, help them grow, and guide them in transforming how they approach their daily tasks.Over the years, I’ve gained experience in process management, data quality, and resource optimization. I enjoy looking at things from different angles, finding simple solutions to complex problems, and bringing out the best in people.I believe that organization and flexibility are key to achieving solid and sustainable results.

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Alberto Giusio — Head of Credit Operations at TIM in Genoa, IT | Unifers