Alberto Reyes
Director of Operations @Marriott International
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WORK HISTORY
Director of Operations @Marriott International
Dallas, TX, US
EDUCATION
University of Phoenix
Business Administration and Management, General
ABOUT ALBERTO REYES
I am well-rounded, versatile operations leader focused on business improvements by producing results, controlling costs, reducing expenditures, conducting inspections, and forecasting accurately. A senior manager with extensive experience in hospitality—rooms division, including housekeeping and front office, as well as a background in F&B—in competitive, challenging, and fast-paced environments. A customer-centric, performance-driven director specializing in operations according to brand and company standards while providing hands-on leadership to achieve tangible business results, such as averaging 98% cleanliness score in housekeeping. I am a People manager with exceptional hospitality knowledge, experience opening hotels and managing renovations, and HR abilities from training staff to managing up to 110+ union and non-union staff. Bilingual director who quickly addresses customers\' and vendors’ needs and concerns to continuously improve service standards, quality, and profitability.
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