Alberto de Rivaherrera
Product Manager @Deskpro
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WORK HISTORY
Product Manager @Deskpro
London, GB
Orchestrated 6-person product development team coordinating design, development plan, sales enablement, and Go To Market strategy to deliver a generative AI chatbot, filling capability gap affecting 33% of prospective sales losses Led client delivery project for Turkish fintech firm Papara, designing automated workflow for managing global customer support tickets, streamlining support operations and reallocating capital to higher-priority business areas
EDUCATION
United States Air Force Academy
Bachelor of Science - BSc
IE Business School
Master of Business Administration - MBA
ABOUT ALBERTO DE RIVAHERRERA
Diversity of experience with diversity of thought. Comfortable with the uncomfortable…
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