Albert Suresh
Manager 1 - Amazon
- Role
- Manager 1 at Amazon
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Albert Suresh
A meticulous & goal-oriented IT Service Desk Team Manager with over 11+ years of comprehensive experience. Adept at leading high-performing teams, implementing efficient support strategies, and leveraging extensive technical knowledge to drive effective problem resolution. Proven track record of optimizing IT service delivery and exceeding client expectations. Expert in managing people metrics such as attrition and shrinkage. Skilled in coaching and mentoring associates, providing constructive feedback to foster professional growth within the team. Proven ability to balance technical expertise with a focus on cultivating a positive and high-performing work environment.
Experience
Manager 1
Apr 2024 — Present · Chennai, IN
Education
Anna University
Bachelor of Engineering
2008 — 2012
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