Albert Cook

WORK HISTORY

EDUCATION

ABOUT ALBERT COOK

I am seeking a position where my experience, initiative, and desire for success can make significant contribution to my employer. Managed and direct staff members and the construction, operations, or maintenance activities at project site. 5 years of Drafter for engineers on FDOT projects including roadway project and in turn change roadways. Supports the Transportation Services to maximize operational effectiveness and customer satisfaction. Thorough knowledge of CSX service delivery and customer support Assist customers with rate quotes, claim information and setting appointments Identify freight moving at incorrect weight and classification Ensure all OS & D is identified and processed properly Reviews, identifies, and negotiate logistical shipping relations with carriers to maximize profits and clients service. Develops and fosters customer relationships to enhance carrier performance with our clients. Maintain consistent follow up with customers to ensure customer satisfaction. Proven independent problem-solving and negotiating skills. Resolve discrepancies between customer invoices Effectively communicating shipment details and shipment parameters to carrier dispatch throughout the lifespan of the shipment. Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required. Pavement management and Highway Maintenance /Drafter/Surveyor Surveying and QC the pavement and concrete for CSX Railroad Drafting as built for the surveying Department Drafter/Surveyor/Project Manger Complete drafts from the surveyor’s field work Networking and Blue prints reading, Civil drafter for DOT and Civil Design Plot Plans, House Stake Outs, and AS-Builts, Plats Prepare copies for city approval Specialties: computer hardware and software and it field. autocad and microstation cert.