Alberdi Luque
Asistente John De La Vega PA
- Role
- Customer Service Agent at Fox Rent-A-Car
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Alberdi Luque
OBJECTIVE To join a solid company leader in cellular phones or carrier brand with vision that allows me to apply my experience, skills and knowledge in the areas of marketing and / or sales in addition to participating in new project developments in order to bring benefits to the organization as well as allow for continued growth both personally and professionally Professional Profile Bachelors in Business administration with Specialization in Management of Communication Integrated and with experience in telecommunications including 20 years of experience in telecom companies, consumer enterprise and retail. Solid knowledge and integral training in customer service, management of direct and indirect sales channels, commercial and project management and marketing. Ability to evaluate, analyze and design negotiation plans, merchandising, marketing and logistics activities in different organizations. Management of indicators KPIs commercial including mass sales, small and medium-sized enterprises and prepaid distribution. Expert in building and maintaining strong relationships with current and future clients. Capacious experience in negotiation, networking, teamwork and customer orientation as well as managing personnel, customers and suppliers. Responsible, reliable and great capacity to analyze and resolve conflicts AREAS OF EXPERTISE Strong negotiation | Customer relations | Direct & indirect sales | Networking | Communications and presentations skills | Market analysis | Team leadership
Experience
Customer Service Agent
May 2021 — Present
Customer Service Agent Report to Customer Service Manager- Customer Service for Clients at Fox Rent a Car MCO- Attend in the counter for return and check out- Attend the needs to the customer for rent a car- Opens and closes contracts for rent a car- Update cars in the system and Ready Line for rent
Education
Universidad Metropolitana (VE)
Especialización en Comunicaciones Integradas, Especialización
Universidad Nueva Esparta
Licenciado en Administración, Administración de Empresas
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