Alayna Davis

About Alayna Davis

I am a Customer Success Manager at Nivati, a company that makes self-care simple for…

Experience

1. Senior Customer Success Manager

   Nivati

   Oct 2022 — Present

   Nivati makes self care simple for employees. We provide holistic wellness services and tools, including on demand video, downloadable resources, as well as virtual counseling, coaching, meditation, yoga, nutrition, and finance sessions with licensed providers. Employers know that mental health isn’t a one size fits all solution. With Nivati, they can provide support for their entire team, no matter where they are in their wellbeing journey.As a founding Customer Success Manager at Nivati, I guide our customers through onboarding, platform implementation, and beyond through ongoing utilization reports, quarterly business reviews, and annual partnership renewals. I look at each customer partnership individually, customizing the client experience to help each customer reach their unique goals for employee mental health and wellbeing. I love connecting with my clients on both a work and a human level and believe that strong connections lead to powerful business results.Here are some of the kind things clients have said about working with me over the past couple of years-\"It’s been awesome working with you! You totally set the bar as far as response time positivity, and PATIENCE! Thank you!\"\"Your attentiveness and customer-centric focus is at 100/10!”\"It has been a professional pleasure working with you and I am extremely grateful for Nivati!”

Education

• Texas A&M University

  Bachelor’s Degree

• Middlebury College

  French

• Université Grenoble Alpes

  French Language and Culture