Andrew L.
- Role
- IT Salesforce Business Analyst - Experience Cloud at Hitachi Vantara
- Location
- Greensburg, IN, US
- LinkedIn followers
- 500 followers
About Andrew L.
Over Thirty years of combined technical, consulting, managing, and training experience in…
Experience
IT Salesforce Business Analyst - Experience Cloud
Apr 2022 — Present
Support Global Partner Program and work directly with the business stakeholders to deliver IT solutions and services aligned to the business vision and objectives. Document and help analyze bugs/issues and implement new business enhancements. Use Agile Methodologies and SDLC (Software Development Life Cycle) for all phases of software development including requirements/story gathering, analysis, solution design, development, testing (unit, integration, end-to-end user), implementation, and support. Use Jira for project and issue tracking. In addition, create, maintain, and support all application development artifacts including user stories, process flows, screen mockups, data diagrams, business rule definitions, design documents, user manuals and training materials. Utilize strong analytical and system design skills, problem-solving skills, to implement tasks from initiation through successful completion. Utilize strong interpersonal and written/verbal communication skills.
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