Sebastian Alatorre

Supervising Trauma Coordinator @Providence

CA, US

Managed operations within a 50+ room Emergency Department and a 10-bed Trauma Bay, ensuring seamless patient flow by receiving reports from EMS and direct sources, assigning patient rooms, facilitating physician communications, and coordinating patient transport. Conducted regular safety audits and ensured emergency preparedness protocols adhered to OSHA guidelines, maintaining a safe and compliant trauma environment. As part of the Emergency Project Committee, I led and managed key initiatives overseeing process improvements, resource allocation, operational needs were met within budget constraints and departmental efficiency.Cultivated and maintained relationships with Board of Directors, financial institutions, ratings agencies, and business partners, ensuring active participation in finance-related meetings and corporate governance activities. Led in the development, implementation and evaluation of the Trauma Performance Improvement and Patient Safety Plan.Coordinated with the medical director, hospital administration and clinicians to assess the need for policies, procedures and protocols relating to the care of trauma patients.Documented, transmitted, and filed both written and verbal communications between staff, physicians, and patients to ensure accurate and timely information exchange. Collaborated with Departments such as Behavioral Health & Case Management to ensure comprehensive patient care and efficient resource utilization. Cultivated and participated in hospital education programs for nurses and resident physicians caring for Emergency Department and Trauma patients.Assisted patients in completing necessary hospital documentation and educated them on hospital procedures, fostering a positive patient experience. Trained new staff, developed customized staffing schedules based on department needs, and professionally addressed patient concerns and complaints.