Ala Svistun
Client Relations Consultant @U.S. Bank
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WORK HISTORY
Client Relations Consultant @U.S. Bank
Portland, OR, US
Provide high-quality customer support and financial guidance to clients regarding banking products and services.• Assist customers with account management, transactions, and digital banking solutions.• Build and maintain strong client relationships by understanding financial needs and offering appropriate banking solutions.• Resolve client inquiries and issues efficiently while maintaining a high level of professionalism and confidentiality.• Support branch operations and collaborate with team members to deliver excellent customer experience.
EDUCATION
ASEM
Business Administration and Management, General
ABOUT ALA SVISTUN
I currently work as a Client Relations Consultant in the banking industry, where I help clients navigate financial services, resolve issues, and ensure a positive customer experience.My background is in UX/UI and digital product design, where I worked on creating user-focused digital experiences across web and marketing platforms. This design experience helps me better understand customer behavior, communication, and how people interact with digital products and services.Working directly with clients allows me to gain real insights into user needs, expectations, and challenges — perspectives that are valuable for improving both customer service and digital experiences.Core strengths include:• Client relationship management• Customer experience and communication• UX/UI and digital product understanding• Problem solving and user-focused thinking• Cross-team collaborationI enjoy working at the intersection of customer experience and digital solutions, helping bridge real user needs with effective services and products.Feel free to contact me- https://aladesign.info-
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