Alan Townsell

Experience

1. Executive Assistant

   Amazon

   Aug 2023 — Present · New York, NY, US

   Develops, implements, and hosts organizational mechanisms for three directors, including goal-setting frameworks, strategic planning, product launch coordination, business reviews, cross-team partnerships, and stakeholder engagement- Assists in the optimization of 150+ policies and resources within the Ads Trust Policy team that are visible to internal and external customers, partnering closely with legal, public relations, sales, and human resources to proactively prevent any future confusion or blockers- Coordinates and curates ~10 domestic and international travel itineraries monthly, streamlining logistics for every calendar event to maximize leadership’s productivity while visiting partner teams, different office locations, and a variety of clients- Organizes 2 - 4 onsite and offsite events monthly, overseeing all planning and execution for groups ranging from 30 - 1,200+ participants- Manages high-volume communication, responding to 200+ emails daily for a spectrum of needs: meeting requests, high-priority escalations, vendor communications, presentation/document review for leadership, expenses, facilities needs, etc- Owns and analyzes meeting efficiencies and overall calendar management for executive leadership team, documenting hours for each leader to identify productivity improvements, trends in meeting minutes, and new strategies for calendar planning- Fosters strong relationships with 300+ stakeholders to accurately assess the needs my teams and provide solutions, allowing me to protect my leaders’ time and calendar from being disrupted unnecessarily.

Education

• University of Houston

  Bachelor of Science, Corporate and Social Event Planning; Hospitality Management

  2015 — 2019

Skills

• Social Media
• Microsoft Office
• Sales
• Microsoft Powerpoint
• Customer Service
• Microsoft Excel
• Leadership
• Microsoft Word
• Team Leadership
• Teamwork
• Time Management