Alantis
Business Analyst | Management Information Systems Graduate | San José State University | IT, Data Analytics & Process Improvement
- Role
- Specialist at Apple
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Alantis
I am a graduate of San José State University with a Bachelor’s in Business…
Experience
Specialist
Jul 2024 — Present · Santa Clara County, CA, US
Delivered personalized technology solutions by identifying customer needs, analyzing use cases, and recommending tailored products and services.• Collaborated cross-functionally with technical teams to support system setup, data transfers, and troubleshooting, ensuring seamless adoption of Apple solutions.• Acted as a trusted advisor by translating technical details into clear business value for both individual and business customers.• Contributed to process improvements on the sales floor, enhancing the customer experience and operational efficiency.• Consistently exceeded performance metrics in customer satisfaction and solution adoption.
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