Alan Sunners
- Role
- Director of Professional Services at ePlus inc.
- Location
- Allentown, PA, US
- LinkedIn followers
- 500 followers
About Alan Sunners
Global Technology Executive Bridging Technology Operations and Client & Vendor…
Experience
Director of Professional Services
Jul 2022 — Present
Lead and grow all aspects of ePlus’ field operations organization for the mid-Atlantic region. Key member of the Area Management team, contributing and supporting growth of the field organization, ensuring that it remains extremely focused on understanding and meeting customer requirements, building long-term relationships, and achieving high levels of customer satisfaction. Work closely with management in other regions to drive total customer satisfaction and services business enhancements and growth, as well as financial management of the services business.
Skills
- Telecommunications
- Cisco Technologies
- Priority Management
- Sla
- Program Management
- Managed Services
- Wan
- Global Deployment
- Disaster Recovery
- Information Technology
- Developing Client Relationships
- Ito
- Pmo
- Crm
- Security
- Outsourcing
- Service Delivery
- IT Outsourcing
- Enterprise Architecture
- Service Management
- Start-Ups
- Management
- Unified Communications
- Vendor Management
- Saas
- Voip
- Project Management
- Call Centers
- IT Strategy
- Networking
- Governance
- Integration
- IT Operations
- Business Continuity
- System Deployment
- Enterprise Software
- Solution Architecture
- Pre-Sales
- Business Process Improvement
- IT Service Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.