Alan Norris

Snr Manager, In-kind Donations @ServiceNow

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2022 — Present

Snr Manager, In-kind Donations @ServiceNow

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SKILLS

ServicenowItilTechnical SupportIncident ManagementSlaService DeliveryService ManagementManagementProblem ManagementHelp Desk SupportService DeskTrainingTroubleshootingIT Service ManagementLeadershipStakeholder ManagementProject DeliverySystem AdministrationService-Now.comIntegrationChange ManagementIT ManagementIT OperationsBusiness AnalysisService-Level Agreements (Sla)

ABOUT ALAN NORRIS

Technology has the power to transform how non-profits operate, helping them scale their impact and serve more people. But access to technology alone isn’t enough—it needs to be the right fit, properly implemented, and supported for the long term.At ServiceNow, we work to bridge that gap. Through in-kind technology donations and strategic partnerships, we help non-profits operate more efficiently and effectively by connecting them with the right tools, expertise, and support. Our goal is not just to provide technology, but to ensure it drives meaningful, lasting change.We’ve seen firsthand how organisations are using technology to streamline operations, improve service delivery, and free up valuable time to focus on their mission. Whether it’s helping a crisis response team improve coordination or enabling a charity to better manage volunteers, the right technology can make all the difference.I’m passionate about technology for good and always keen to learn, share insights, and collaborate with peers and program leaders working to drive impact in the third sector. If you\'re working on similar challenges, let’s connect!#TechForGood #NonProfitImpact #DigitalTransformation #CSR #SocialImpact

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Alan Norris — Snr Manager, In-kind Donations at ServiceNow in London, GB | Unifers