Alanna C.
Medical Receptionist @Pediatric Associates Of The Northwest, P.C
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WORK HISTORY
Medical Receptionist @Pediatric Associates Of The Northwest, P.C
Portland, OR, US
Provided high-quality patient support and front desk operations using Electronic Health Record (EHR) systems to manage appointments, documentation, and communication- Collected and updated patient insurance, billing, and demographic data within the EHR; scanned documents and ensured accurate data entry- Reconciled daily payments, processed co-pays, and maintained financial records through EHR-integrated tools- Scheduled appointments and coordinated services (e.g, interpreters, chart notes) while navigating EHR workflows efficiently- Educated patients on the use of the clinic’s online portal and ensured accurate portal enrollment and access via the EHR system- Managed high call volumes, documented phone encounters, and routed messages to providers and medical staff through EHR messaging features.
EDUCATION
University of Washington
Bachelor of Business Administration - BBA
Clark College
Associate of Arts - AA
ABOUT ALANNA C.
Hi, I’m Alanna Chiong — a University of Washington Foster School of Business graduate…
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