Alankrith Shankar
Customer Service Assistant @One Stop Stores Ltd
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WORK HISTORY
Customer Service Assistant @One Stop Stores Ltd
Sheffield, GB
Customer Service Assistant at one of UK’s leading retail convenience store (A subsidiary of Tesco Group since 2003). Committed to providing high quality customer service that enhances the retail purchasing experience.
EDUCATION
Alliance Francaise - Chennai
A1 Certification, French Language and Literature
Abertay University
MProf. Games Development, Video Games
Vidya Mandir Senior Secondary School
AISSCE (CBSE 10+2), High School/Secondary Diplomas and Certificates
Rubika
European Bachelors Degree, Game Design and Project Management
The University of Sheffield
Master of Business Administration - MBA, Business Administration and Management, General
ABOUT ALANKRITH SHANKAR
Passionate about creative problem solving and customer behaviour, I employ strategic thinking to deliver digital products that impact people’s lives. With nearly 5 years of professional experience as a Product Designer and Product Owner for SaaS products, I have designed and managed products from start to launch. Working closely with globally renowned corporate and healthcare clients in B2B and D2C settings, my responsibilities included brainstorming, building customer relationships, writing user stories, AB testing, analytics based decision-making, formulating product road maps, sprint planning, and outlining implementation plans. Currently pursuing an MBA to accelerate my career to senior Product Management and Business Analyst roles. Core Competencies Product Vision and Strategy, Analytical Decision Making, Stakeholder Management, Agile and SCRUM Technical Proficiency JIRA, Google Suite, MS Office, NVivo, Articulate 360, Miro, Unity 3D Game Engine, and Adobe Photoshop
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