Alan Ingram
Information Technology Support Specialist at Milwaukee Public Schools
- Role
- Information Technology Service Technician at Milwaukee Public Schools
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Alan Ingram
A seasoned veteran of live remote television production, offering a wealth of experience gained at both network and local affiliate levels. Demonstrates proven leadership as a newscast director, successfully managing productions of varying scales in full high definition. Possesses a strong technical foundation, with extensive installation experience in data, POTS, VoIP, and cable television systems.Utility and Electrical Cabling Technician with proven experience in challenging outdoor environments. Skilled in working at heights (over 24ft), confined spaces, and around high-voltage lines. Proficient in using safety equipment and hand tools to install and maintain cabling systems in residential and commercial settings, regardless of weather conditions.Specialties: Customer Service, Supervising, Multitasking, Training, Small group communication, Logic
Experience
Information Technology Service Technician
Jan 2021 — Present · Milwaukee, WI, US
Supported a diverse range of technology in an educational environment, including computer, laptop, and Chromebook repairs. Configured network printers, provided remote support, and managed desktops, smart boards, interactive flat panels, and projectors. Documented all support tickets using Cherwell. Acted as the first point of contact for technical assistance and procurement at Milwaukee High School of the Arts.
Education
Milwaukee Area Technical College
Associates, TV-Video Production
2001 — 2003
Milwaukee Area Technical College
A.S., IT-Network Specialist
2009 — 2011
University of Wisconsin-Green Bay
Bachelors, Communication
2005 — 2006
Madison Area Technical College
Help Desk Certificate, Information Technology
2016 — 2017
Skills
- Software Installation
- Social Networking
- Routers
- Customer Service
- Cisco
- Antivirus
- Windows Server 2008
- Hd Video
- Television
- Operating Systems
- Networking
- Anti-Spam
- Troubleshooting
- Computer Hardware
- Active Directory
- Hardware
- Problem Solving
- Microsoft Office
- Training
- Switches
- Small Groups
- Supervising
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.