Alan Thompson
IT Printer Technician @Arc-It Business Solutions Ltd
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WORK HISTORY
IT Printer Technician @Arc-It Business Solutions Ltd
Eastbourne, GB
Resolution of service desk calls. On-site visits to GP surgeries to resolve issues.
EDUCATION
Maidstone College of Art
City & Guilds 518 (Basic and Advanced) Distinction, Printing
SKILLS
ABOUT ALAN THOMPSON
Experienced technician with a solid support background (2nd level, plus project work) in numerous blue-chip corporate environments in the UK, Kazakhstan and Switzerland, with a very wide and diverse skill-set in technical support. Used to working either alone or in a team. Worked in several corporate multi-site companies and SME IT teams with adherence to SLA/KPIs and with a good understanding of ITIL/SOX environments. Invited back by employers on multiple occasions.
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