Alan Robinson
ServiceNow Developer | Service Catalog Development | Process Automation | Javascript Coding | Developed a custom \"Passenger Barring and Appeals\" application for Amtrak | Customized Virtual Agent for the FAA
- Role
- Servicenow Consultant at Bravium Consulting Inc
- Location
- Mitchell, IN, US
- LinkedIn followers
- 500 followers
About Alan Robinson
I own a home in Mitchell, Indiana, a small farming community deep in Amish country. I…
Experience
Servicenow Consultant
Jan 2025 — Present · Mitchell, IN, US
Federal Aviation Administration- Improved client\'s project management processes by implementing Strategic Portfolio Management (SPM)- Improved client\'s ServiceNow self-service experience by implementing and customizing Virtual Agent on their Employee Service Center- Migrated client\'s catalog items and record producers from Jira to ServiceNow
Education
William Rainey Harper Community College
Associate's Degree, Liberal Arts
1991 — 1993
Western Governors University
Bachelor's degree, Information Technology
University of Phoenix
Bachelor's Degree, Information Technology - Software Engineering
Indiana Business College
Associate's Degree, Administrative Assistant
2000 — 2000
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