Alan Dunagan
IT Manager @Mutual of Omaha Mortgage
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WORK HISTORY
IT Manager @Mutual of Omaha Mortgage
San Diego, CA, US
Lead IT teams including system administrators, helpdesk, and Tier 2 support- Oversee onboarding/offboarding for remote offices, including standardizing network infrastructure- Drive strategic IT projects in M365, Intune, and Azure; serve as escalation point for configurations and support- Partner with Legal and Compliance to implement data governance and security controls- Manage vendor relationships, onboarding, and ensure compliance- Administer remote devices and 1800+ users in M365 using Endpoint Manager- Recommend and deploy cybersecurity tools such as CrowdStrike, Mimecast, Cofense, and Microsoft Defender
EDUCATION
University of Cincinnati
Bachelor of Science (B.S.), Information Technology
SKILLS
ABOUT ALAN DUNAGAN
Experienced IT expert supporting hybrid and cloud solutions, including Azure Active Directory / Entra ID, M365, Intune, Exchange Online, Sharepoint, and Teams. 20+ years supporting Windows Server and Windows OS, including environments with 1800+ users, remote sites and users, and DoD environments. Successfully ran many projects to onboard and implement applications such as Crowdstrike, Mimecast, numerous ERP and CRM solutions, etc.Strong management skills leading IT teams including support, administrators, and engineers. Goal oriented with a proven record of successful project implementations, from identifying the business need to deploying the solution and providing ongoing support.
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