Alan Li

Executive and Vip Services @Tesco

Welwyn Garden City, GB

Executive level and Director Incident and Problem management-Support and service coverage from Pre-Onboading through to Post-Onboarding-Formulate and the execution of process and workflow strategies-Continuous service improvements/optimisation to unlock value-Championing divisional protocols and technology across the business-\'Code switch\' from customer human language to technical level.Outside of role: Technology Mentor as well as supporter of Diversity & Inclusion and Parent Carer networks.

City St George’s, University of London

BSc, Business Computing Systems