Alan Chen

About Alan Chen

I’m a Junior UX Designer with a background in IT support and clinical operations, actively relocating to New York City. I’m a visual thinker who cares deeply about how products look, feel, and work in real life. I enjoy turning complex systems into clear, intuitive experiences that help users complete tasks faster and with less friction.Before transitioning into UX, I worked in technology and healthcare environments where accuracy, structure, and workflow efficiency mattered every day. That experience shaped how I approach design. I think carefully about user flows, edge cases, and real-world constraints, and I often start with wireframes to pressure test ideas before moving into visual design.I recently completed the UX program on CareerFoundry, where I learned core UX principles and applied them through real projects. Using Figma and FigJam, I created wireframes, prototypes, and end-to-end case studies. My strengths are wireframing, systems and workflow thinking, and strong attention to detail. I’m currently seeking Junior UX Designer opportunities in the New York metropolitan area and would love to connect with designers, product teams, or anyone open to a conversation. Feel free to reach out or check out my portfolio!

Experience

1. Healthcare Operations Specialist

   Lucent Health Group

   Jan 2025 — Present · Plano, TX, US

   Conducting daily visit verification for skilled nursing visits using the Kinnser EMR and supporting analytical tools• Auditing skilled nursing and therapy schedules for timeliness and completeness• Coordinating supervisory visits for patients on Non-skilled services• Creating documentation necessary to extend care for patients, to include Requests forService with the VA Regional Medical Center

Education

• The University of Texas at Dallas

  Bachelor's degree, Information Technology

  2017 — 2021