Alana Tavernier
Head of Reporting, Analytics & Quality Assurance @Wells Fargo
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WORK HISTORY
Head of Reporting, Analytics & Quality Assurance @Wells Fargo
Charlotte, NC, US
Head of centralized reporting, analytics, and quality assurance functions for the Consumer Lending Chief Administrative Office (CL CAO), delivering comprehensive data-driven solutions to support effective risk management.• Led the implementation of automated quality assurance processes and controls to support CL CAO functions, including Consumer Bureau Management, Auto line of business, Fraud, and Financial Crimes.• Achieved 40% expense reduction for Consumer Lending Shared Services in 2023 and 2024.• Achieved a $2M expense reduction for the Auto business by implementing a US and International staffing model• Led risk governance and oversight programs from February 2021 to September 2023 for Consumer Lending Model, Data, Information Security, Technology, Records Management, Financial Regulatory Reporting, and End User Computing Tools to ensure compliance with policy and regulations. • Inclusion council representative from 2020 to 2023. Implemented sponsorship, mentorship, and employee development programs for Consumer Lending employees.
EDUCATION
University of North Carolina at Charlotte
Bachelor of Science, Business Administration
SKILLS
ABOUT ALANA TAVERNIER
Dynamic leader with vast experience directing financial services strategy and analytics across robust corporate environments. Proven ability to select, train, and motivate cross-functional teams to achieve ambitious goals. Strategic planner skilled at both short- and long-range goal setting with big-picture orientation. Highly adept at financial crimes and operational risk solutions while growing technical organizations and advising senior leadership. Excellent ability to communicate technical areas to nontechnical and business team members. Six Sigma Green Belt and CAMS certified.Areas of expertise:Executive Technology Leadership – Process Improvement – Financial Crimes – Risk Management – Analytics – Compliance – Anti-Money Laundering (AML) – Reporting – Change Management – Consulting – Project Management – Needs Assessment – Deployments & Migrations – IT Infrastructure & Design – Data Warehousing – IT Strategy – Software Development – QA & Testing
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