Alana Mateo
Senior-Level Leader • Client Engagement Expert • Customer Success Strategist • Client Relationship Manager • Sales Enabler• Business Development Strategist • Process Improvement Champion• Trusted Client Advisor
- Role
- Engagement Manager at Mountaintop Consulting
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Alana Mateo
Proven senior leader with expertise in business development, strategic account management, and client relationship management. Trusted advisor selected to manage high-profile client accounts within enterprise portfolio. Builds relationships with Fortune 500 company stakeholders captures sought-after accounts amplifying profitability. Leads and inspires sales and business development teams and cultivates innovative strategies accelerating growth.EDUCATION / TRAININGNew York University: Bachelor of Science (BS) in Business Management & Public Policy Concentration in Politics, Rights, & DevelopmentFront Line LeadershipSandler Sales Training CourseHIGHLIGHTS•Championed business development roadmap and inspired 50-person team to scale profitability; doubled revenue to eclipse $35M and deliver 85 clients to enterprise’s portfolio.•Selected by executive leadership to handle Fortune 500 clients including Google, Walmart, CVS, and Samsung; cemented enduring relationships yielding $15M in recurring revenue.•Spearheaded specialized project management support for high-profile clients, propelled corporate-level training programs, and provided coaching and mentoring to business development and engagement management teams deepening bench strength.•Soared to top of sales team beating corporate goal and exceeding plan by 160% earning MVP nomination as 1 of 2 best producers out of 50 in enterprise.•Expanded portfolio delivering 30K high-priority contracts to sales pipeline through cold calling, prospecting, generating new leads, and enabling client engagements.•Teamed with 6-person retail salesforce, engaged customers in client-facing environment, and sparked sales transactions netting $150K in monthly revenue.•Led 14-person teams in planning and coordinating event services and support enabling successful execution of 50 events per year with average 700+ persons in attendance.
Experience
Engagement Manager
Dec 2025 — Present · Houston, TX, US
Partner with Mountaintop leadership to support engagement management and operational execution across coaching programs, helping translate priorities into coordinated action.• Serve as a liaison between leadership and external partner vendors, supporting planning, coordination, and communication to ensure alignment and smooth execution across initiatives.
Education
New York University
Bachelor of Science (BS)
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