Alana Choueka
Manager, Product Management @Capital One
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WORK HISTORY
Manager, Product Management @Capital One
NY, US
Manager of Product Management within the Card Business on the Agent Voice Platforms Product.Product Manager for agile scrum team within the Voice Servicing Products Domain.Aid in defining roadmap and product vision for the voice agent contacts product team, helping to improve the overall experience for our voice agents. Leverage design thinking and user interviews to identify common pain-points and possible areas for future product improvement
EDUCATION
John F Kennedy High School
High School
Thomas J. Watson College of Engineering and Applied Science, Binghamton University
Bachelor's Degree, Industrial Engineering
ABOUT ALANA CHOUEKA
Manager on Capital One’s Card Platforms and Services domain specializing in agent voice…
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