Alan Chan

Sr Manager Business Transformation, IT Delivery Claims & Digital @ICBC (Insurance Corporation of British Columbia)

Vancouver, BC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2019 — Present

Sr Manager Business Transformation, IT Delivery Claims & Digital @ICBC (Insurance Corporation of British Columbia)

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IT Program Manager, led the Streamline Claims Process Program with goal to simplify customer claims handling. Objective met to free up additional time and resources to provide enhanced support and value to our customers.Delivery Lead, played a key role in overseeing the Claims IT Business transformation to introduce the Enhanced Care program that brought forth a new care-based model introducing tailored treatment plans for all BC residents.

EDUCATION

2016 — 2016

UBC Sauder School of Business

Management

N/A

Edith Cowan University

B.Sc, Computer Science

SKILLS

Requirements GatheringHuman ResourcesSoftware Project ManagementEnterprise ArchitectureLeadershipAgile MethodologiesProject PlanningWeb ApplicationsInformation ArchitectureData WarehousingInformation TechnologyOracleIT StrategyTechnical LeadershipSolution ArchitectureIntegrationSystems AnalysisBusiness AnalysisArchitectureEnterprise SoftwareRequirements AnalysisSoaArchitecturesClaims ManagementRelease ManagementConsultingResource ManagementManagement

ABOUT ALAN CHAN

Specialties: IT Management and Delivery, Business Transformation, Agile Project Management, Release Management, Sustainment Planning, Business development, Software Design, Guidewire, PeopleSoft Integration and Interface Technologies, Oracle Middleware.

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Alan Chan — Sr Manager Business Transformation, IT Delivery Claims & Digital at ICBC (Insurance Corporation of British Columbia) in Vancouver, BC, CA | Unifers