Alan W.
Office Service Specialist i @Taft Stettinius & Hollister LLP
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WORK HISTORY
Office Service Specialist i @Taft Stettinius & Hollister LLP
Chicago, IL, US
Welcome clients and offer them refreshments.Transcribe, record, fax and file documents.Maintain filing, database systems, and inventories.Operate office equipment such as photocopiers and fax machines.Communicate with clients and employees, and respond to any queries or complaints.Sort and forward incoming mail and emails, and prepare and send outgoing mail.Book and prepare meeting rooms and ensure that refreshments are made available.Coordinate activities and disseminate information to office staff. Provides information to clients by verifying understanding of request; answering questions; offering assistance.Initiates service by recording requests; forwarding to dispatching.Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.Improves quality results by evaluating processes, recommending changes.Updates job knowledge by participating in educational opportunities.Accomplishes customer service and organization mission by completing related results as needed.
EDUCATION
Computer Systems Institute
Diploma
Englewood Tech Prep Academy
High School Diploma
ABOUT ALAN W.
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