Alan W.

Office Service Specialist @ Taft Stettinius & Hollister LLP

Role
Office Service Specialist i at Taft Stettinius & Hollister LLP
Location
Chicago, IL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Alan W.

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Experience

  1. Office Service Specialist i

    Taft Stettinius & Hollister LLP

    Apr 2022 — Present · Chicago, IL, US

    Welcome clients and offer them refreshments.Transcribe, record, fax and file documents.Maintain filing, database systems, and inventories.Operate office equipment such as photocopiers and fax machines.Communicate with clients and employees, and respond to any queries or complaints.Sort and forward incoming mail and emails, and prepare and send outgoing mail.Book and prepare meeting rooms and ensure that refreshments are made available.Coordinate activities and disseminate information to office staff. Provides information to clients by verifying understanding of request; answering questions; offering assistance.Initiates service by recording requests; forwarding to dispatching.Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.Improves quality results by evaluating processes, recommending changes.Updates job knowledge by participating in educational opportunities.Accomplishes customer service and organization mission by completing related results as needed.

Education

  • Computer Systems Institute

    Diploma

    2011 — 2012

  • Englewood Tech Prep Academy

    High School Diploma

    1994 — 1998

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Alan W. — Office Service Specialist i at Taft Stettinius & Hollister LLP in Chicago, IL, US | Unifers