Alan Stephens

Service Transition Manager @Weightmans

Bolton, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2023 — Present

Service Transition Manager @Weightmans

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Liverpool, GB

EDUCATION

1993 — 1996

Loughborough University

BSc Hons, Geography

1999 — 2001

The University of Salford

Post Graduate Diploma, Strategic Management

SKILLS

Disaster RecoveryItilOutsourcingPrince2ManagementIncident ManagementStakeholder ManagementProcess ImprovementIT StrategyService DeliveryBusiness AnalysisProject DeliveryService ManagementIT Service ManagementChange ManagementItil CertifiedRequirements Analysis

ABOUT ALAN STEPHENS

I am an IT service management professional with experience in the Public, Private, Legal, Retail, Utility and Financial sectors. ITIL Qualified to Practitioner level, with focus on Control and Release, and qualified to Postgraduate levels in General Management. I am a versatile, professional and well-motivated individual, who enjoys a challenge, responds well to pressure and is effective operating in a team situation or on an individual basis at all levels. I am a strong leader who manages a number of direct reports, along with multi functional, international teams to deliver complex processes and plans. I have a solid process management skill set having undertaken process development and redesign. This combined with excellent project management and business analysis skills allows me to understand the areas I am working in and ultimately deliver my objectives.

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Alan Stephens — Service Transition Manager at Weightmans in Bolton, GB | Unifers