Alan Pinkard

About Alan Pinkard

Hospitality is more than a career for me, it’s a passion rooted in creating meaningful, memorable experiences for guests while building teams that genuinely love what they do. At its core, great hospitality isn’t just about the food or service; it’s about the feeling we leave people with, the moments we craft, and the systems we build behind the scenes to make those moments seamless.With hands-on experience across every aspect of front-of-house operations, I’ve developed a deep understanding of what drives a successful restaurant. I thrive in fast-paced environments where attention to detail, strong communication, and a relentless focus on the guest experience are essential. My leadership approach is people-first, building strong team cultures that empower individuals, develop future leaders, and create high-performing teams.Beyond service, I’m deeply engaged in the business side of hospitality. I’ve led operations responsible for $25M+ in revenue, with experience managing restaurant openings, multi-unit operations, and high-volume environments. I’m comfortable diving into P&L statements to identify opportunities to streamline operations, improve margins, and drive sustainable growth. For me, operational excellence and exceptional guest experiences go hand in hand.Serving people isn’t just part of my job, it’s who I am. I bring energy, curiosity, and a constant drive to improve both the guest journey and the team experience, creating environments where hospitality professionals can thrive and guests feel truly welcomed.

Experience

1. Assistant General Manager

   Hogsalt

   Sep 2025 — Present · New York, NY, US

   As Assistant General Manager, I help lead daily operations for a high-performing restaurant generating $25M+ in annual revenue. I partner with senior leadership to drive operational excellence, develop high-performing teams, and deliver exceptional guest experiences in a fast-paced, high-volume environment.I oversee front-of-house operations, ensuring service standards, hospitality culture, and operational systems consistently support a seamless guest journey. My leadership focuses on building people-first teams, mentoring emerging leaders, and creating a culture of accountability, collaboration, and continuous improvement.Beyond service execution, I play an active role in the business side of operations — analyzing P&L performance, labor management, and cost controls to improve profitability while maintaining world-class hospitality. I work closely with management teams to optimize staffing, streamline processes, and drive sustainable growth.Key areas of focus:• Leading daily operations in a high-volume, guest-focused environment• Managing teams and developing future hospitality leaders• Supporting $25M+ in annual revenue operations• Labor management, scheduling, and cost control• P&L review and operational performance analysis• Maintaining exceptional service and guest experience standards• Supporting restaurant openings and operational growth initiativesI’m passionate about building strong teams and creating memorable guest experiences while ensuring the operational and financial health of the business.