Alan Norrie
Devops Technology Manager @SSE plc
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WORK HISTORY
Devops Technology Manager @SSE plc
GB
Lead a Chapter of ~28 IT colleagues across Development, Data, and Operations, accountable for ~60 systems supporting 700+ users in SSE Thermal and contributing to best practice across SSE Group’s workforce. Delivered a transformed Agile operating model with Value Streams, Chapters and Communities of Practice, embedding DevSecOps practices and driving measurable improvements in delivery, stability, and culture.Key Highlights:• Embedded DevSecOps practices (Azure, Kubernetes, Terraform, IaC, CI/CD) to modernise platforms and accelerate solution delivery.• Introduced Agile operating model structures, achieving an 80/20 technical-to-process workforce mix and 60/40 staff-to-flex resourcing model.• Improved frontline efficiency (+5,400 hours/year wrench time), strengthened NIS compliance, and increased NPS by +50 points.• Optimised supplier strategy, reducing average day rates by 20%.
EDUCATION
Banff and Buchan College of Further Education
HND, Computing
The Open University
BSc (Honours), Computing & IT and Business
SKILLS
ABOUT ALAN NORRIE
People-first IT & Digital leader with 20+ years shaping how technology delivers outcomes in energy and safety-critical sectors. I build operating models and cultures that evolve with the business, embedding Agile, DevSecOps and OT integration so IT is a strategic partner, not a back-office function.Signature outcomes include:• Achieved 80/20 technical-to-process ratio and 60/40 staff-to-flex resourcing, aligning IT delivery to business priorities.• Completed 100% cloud migration to Azure optimising via Kubernetes, Terraform & CI/CD.• Sponsored digital initiatives delivering +5,400 hours/year frontline efficiency and digitised safety KPIs.• Owned OPEX/CAPEX budgets, achieving a 34% CAPEX reduction while sustaining delivery effectiveness.• Rebuilt European service delivery at TAQA, cutting IT G&A by 30%, raising first-time-fix from 26% → 67%, and delivering CSAT 3.9/4.• Rolled out Office 365 across 7 countries, avoiding $2.5m CAPEX wasted investment.What drives me is simple: building high-performing teams, coaching people to grow, and making technology deliver the outcomes the business actually cares about.
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