Alan Mercaldo

About Alan Mercaldo

Strategy: develop innovative information and technology roadmaps, aligned with the corporate strategy, keeping an eye towards relevant current and forward-looking industry trendsOperations Management: transform technology departments into service-oriented organizations to scale and support business needs, while mitigating risk by employing best practice policies and procedures, performance metrics, and change management.Analytics: create enterprise-wide analytics strategy and organizational structures to gain competitive advantage through the utilization of various information management techniques, including predictive analytics.Security: thwart cybercrime through on-going assessment of threats, implementing mitigating controls, and assuring compliance with regulatory and legislative requirements.PCI Committee Member (IT & Cybersecurity)NAMIC CIO CouncilNC Tech Association Advisory BoardDXC P&C Industry Executive CouncilITIL v3 Foundation Certification INS 24 Certification CBIA Certification Industry Experience: Property & Casualty Insurance Liability Claims processing Healthcare (Billing, EMR, Transcription, Credentialing) Order Processing & Distribution Systems EDI Processing (Healthcare & Manufacturing) Education Administration Financial and Management Systems Brick, Quarry and Mining Operations Textile and Apparel Electric UtilitiesBusiness & Technology Experience: DXC Point In Duck Creek OnDemand Business transformation Large system implementations and integrations Cloud strategy Project Management Business process design Technology and Corporate Strategic Planning IT Operations management Staff mentoring Company acquisitions and start-ups Financial Management and Cost Analysis Vendor & Contract Management

Experience

1. Enterprise Program Manager

   Old Republic

   Oct 2021 — Present

Education

• Hofstra University

  Bachelor of Science - BS, Computer Science

Skills

• Governance
• Business Process Improvement
• Software Development
• Start-Ups
• Project Planning
• Integration
• IT Management
• Healthcare
• Project Management
• Property & Casualty Insurance
• Software Development Life Cycle (Sdlc)
• Business Process
• Strategic Planning
• Sdlc
• Requirements Analysis
• Enterprise Software
• Sharepoint
• Data Warehousing
• Business Analysis
• IT Strategy
• Business Intelligence
• Process Improvement
• Leadership
• Sql
• Vendor Management
• Insurance
• Management
• Claim
• Crm
• Itil