Alan McPherson
Chief Executive Officer @Tensator Group
Signup · Get unlimited contacts
WORK HISTORY
Chief Executive Officer @Tensator Group
Milton Keynes, GB
Rebranded Lawrence Metal Products to Tensator operating as the company’s hub for the Americas. Led the acquisition of Tensator’s French distributor in Paris and re-brand to Tensator. Managed the company to rank eighth in the Buyout Track 100 league table, published by the Sunday Times and sponsored by Deloitte and 40th in the Sunday Times Profit Track 100 (index of the top 100 private UK companies by growth in profitability. Leader of product development strategy focussing the business exclusively on the creation of products and solutions which make and save our customers money.
EDUCATION
University of Glasgow
Masters of Arts (Hons), Management, German Language and Literature
ABOUT ALAN MCPHERSON
With over 20 years of helping customers within the retail, transport, leisure and health & safety sectors, I’ve come to understand that no one queue management solution fits all. That\'s why I’ve made sure that, at Tensator, we differentiate ourselves by our consultative, collaborative approach. We’re pragmatic business partners who won’t hard sell you; if we don’t think we can help you, we’ll tell you (politely!) and move on.I strive to ensure that at Tensator® we listen to our customers and help them to grow their profits by managing customer flow more effectively. Our solutions not only create efficiencies, but increase profitability, create a safer environment and enhance customer experience, whilst delivering strong ROI.Our managed queues using our innovative range of electronic and automatic call forward systems move up to 75% faster than non-managed lines, allowing space owners to benefit from reduced operating costs and massive increases in impulse purchases. Our mobile customer feedback system allows space operators to react instantly to customer opinion creating the chance to turn a negative into a positive before a damaging social media post.I’m especially proud to sell Tensabarrier® the original & world-leading retractable queue barrier that has kept people moving for over 50 years. It is not only the safest queue barrier, but also has the lowest leading edge base, enabling true accessibility for all. It also keeps people and hazards apart in all sorts of environments reducing costs of personal injury claims. 50 years and we are still finding ways to innovate, expand and enhance usage – ask me about ShortcutQ, the latest innovative Tensabarrier® add-on which offers your customers the speediest way through a single line queue at any time of day without your staff having to re-arrange barriers.There has never been a better time to engage with Tensator, so let’s connect and work together for a better customer experience. The coffee is on us!
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.