Alan Norbert
SDE
- Role
- Member of Technical Staff at Nethram Llc
- Location
- Thalassery, KL, IN
- LinkedIn followers
- 500 followers
About Alan Norbert
AI Engineer specialising in Generative AI, LLM systems, and agentic AI pipelines designed…
Experience
Member of Technical Staff
Mar 2025 — Present · Wayanad, IN
Built a serverless QA automation pipeline for post-survey validation using AWS SNS, AWS Lambda, and third-party LLM APIs; automated grammar correction, form consistency checks, and image verification, reducing manual QA effort by 70% and improving validation accuracy by 25% through prompt optimization.• Performed cost-performance benchmarking of locally hosted LLMs (Ollama, vLLM) vs. API-based solutions (OpenAI, DeepSeek, Gork) for QA workflows; delivered actionable insights that influenced product architecture and reduced operational costs.• Designed and deployed a real-time sentiment analysis system by integrating FreePBX call transcriptions with LLM APIs; automated audio-to-text processing and sentiment scoring to support scalable call quality assessment features.• Integrated Twilio SIP trunking with Asterisk and FreePBX, building a reliable VoIP routing system; conducted 500+ successful call validations to ensure production-readiness for both inbound and outbound flows.• Developed scalable backend services in PHP and Python for call log processing and LLM-based transcription storage using MariaDB; handled records/day with optimized schemas and queries, reducing read latency by 30
Education
Kendriya vidyalaya
High School Diploma
2019 — 2021
Vimal Jyothi Engineering College
Bachelor of Technology - BTech
2021 — 2025
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