Alan Frater
Service Delivery Manager @Trustmarque
Falkirk, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2025 — Present
Service Delivery Manager @Trustmarque
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SKILLS
Team LeadershipIT Service ManagementIvrCloud ComputingTroubleshootingService ManagementCtiSystem DeploymentInformation Security Management System (Isms)IpProfessional ServicesCustomer ServiceService DeliveryTdmTechnical SupportSlaCustomer ExperienceVoice Over Ip (Voip)TelephonyCustomer Relationship Management (Crm)VoipCall LoggingIncident ManagementContact CentersTelecommunicationsDisaster RecoveryNice Call RecordingManaged ServicesIntegrationHosted ServicesTeam ManagementTcp/Ip
ABOUT ALAN FRATER
I’m a dedicated, resilient and strategic leader with 25+ years\' experience in the…
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