Alan Everitt-Story

Senior Information Technology Manager @Vortexa

London, GB

Key Skills & Expertise• Managed Google Workspace, Office365, EntraID, and the Atlassian Suite, gaining extensive experience in IT administration.• Oversaw device and endpoint management, primarily using Microsoft Intune for MacOS and Windows.• Maintained meeting room technologies, including Microsoft Teams Rooms.• Managed office networks with SDN technology, such as TP-Link Omada.• Developed and maintained IT operational policies, procedures, and documentation to ensure consistent service delivery.• Delivered SaaS application management and implementation strategies.• Automated processes to reduce manual tasks, improving team efficiency and user experience.• Oversaw IT budgets, ensuring efficient resource allocation and financial targets were met.• Maintained a delivery-focused and self-motivated approach.Leadership & Team Development• Mentored IT teams, fostering growth and delivering high-quality support.• Maintained high standards of internal processes and user-facing IT documentation.• Collaborated with departments to empower projects and ensure their success.• Built strong relationships with vendors and suppliers to maximise value from agreements.Security & Compliance• Owned the organisation\'s cyber-security posture, ensuring IT systems, hardware, software, and data met compliance standards.• Monitored, remediated, and upheld security policies to protect sensitive information.• Partnered with HR teams to streamline onboarding and integrate HRIS platforms.Additional Expertise• Supported migrations from Google Workspace to Office365.• Worked with Google Vault and Microsoft Purview.• Implemented MDM for personal devices using Microsoft Intune.• Scripted with Bash and PowerShell.• Conducted phishing exercises and strengthened security through remediation.• Developed and delivered IT strategies with clear, stakeholder-focused communication.

Middlesex University

Bachelor’s Degree, BSc Honours Information Technology

Barnet College

Foundation Degree Science in Computing