Alan Enright

Retired! Enjoying family & fishing. But, would like to return to an ethical organization that appreciates loyalty, leadership, and strives to accomplish the company\'s mission.

Role
Usher at Indianapolis Indians
Location
Indianapolis, IN, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Alan Enright

Employment Renaissance Life & Health Insurance - October 2022 to April 2023 Pendrick Capital Partners - Feb 2020 to June 2022 Client Relations Manager Smart Care Solution - July 2019 to Feb 2020. Customer Service Supervisor Navient – December 1987 to January 2019 Credit Bureau Reporting Compliance Manager • Directed the compliance oversight of all credit reporting, fraud, red flags, and Navi-Refi functions for seven business areas at different management levels. • Performed monthly, quarterly, and annual risk assessments to independently assess whether controls, policies, and procedures were adequately documented. Project Administrator • Managed operational projects that evaluated team processes and the validity of proposed enhancements. • Designed and conducted all User Acceptance and post-migration testing > Accomplishments contributed to a annual cost savings, reduced customer response time by 11%, and reduced staffing related inquires by 9%. Recipient of Sallie Mae’s Excellence Award. Offshore team • Responsible for all phases of the implementation including the installation all required systems, drafting procedures, and traveling to the Philippines. Manager Continued to contribute as the Project Administrator as well as to lead a team of 20 internal agents and the oversight of the Philippine team.

Experience

  1. Usher

    Indianapolis Indians

    Apr 2024 — Present

    Great retirement gig!

Education

  • Mount Senario College / Ladysmith, Wisconsin

    Bachelor's degree, Business Economics

    1983 — 1986

  • Inver Hills Community College

    Associate's degree, Small Business Administration/Management

    1981 — 1983

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Alan Enright — Usher at Indianapolis Indians in Indianapolis, IN, US | Unifers