Alan Edwards
Director of Region - Customer Success @Tradeshift
Swindon, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2021 — Present
Director of Region - Customer Success @Tradeshift
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Leading Customer Success in UK, Benelux and US, to ensure time to value is maximised, mutually valuable opportunities for increased scope or partnership are discovered and retention and expansion is achieved. Cultivating a culture of excellence and ensuring that my team, and the company, is a great place to work. Also wearing a backwards cap whenever possible and drinking coffee. Coffee is good.
EDUCATION
1995 — 1998
Loreto College, Manchester
Law
SKILLS
Customer Experience ImprovementMultilingualShared ServicesNew Business DevelopmentBusiness DevelopmentTrainingBpoWeb Project ManagementProgram ManagementCustomer ExperienceTeam ManagementCustomer SatisfactionManagementCall Center DevelopmentOperations ManagementBusiness ManagementContact CentersSales ManagementCrmClient Relationship BuildingChange ManagementTurkishVendor ManagementSpanishCloud ComputingRecruitingSalesEcrmPerformance ManagementPublic SectorBudget ManagementPrivate SectorContact CentreFinance
ABOUT ALAN EDWARDS
Transformative Leader - Customer Success, Support, Operations, Sales, Expansion -…
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