Alan Cox
Genesys Implementation & Support Engineer @Sky
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WORK HISTORY
Genesys Implementation & Support Engineer @Sky
EDUCATION
University of the West of Scotland
Bachelor of Arts (BA), Business Studies
ABOUT ALAN COX
A Business Studies graduate, with excellent communication skills, I am reliable, trustworthy, numerate and meticulous. I have worked for some of the UK’s top recruitment agencies and Insurers gaining valuable experience in dealing with customers, problem solving, analysis, time management, self-management, negotiation and in promoting the products and services offered. I am able to work on my own initiative and also as part of a team.Throughout my time in Tesco Bank, I have maintained a determination to produce results and keep moving forward, evidenced by my progression from Customer Service Rep to Senior Contact Technology Analyst.I have worked on various high profile projects and these have allowed me to build strong relationships with colleagues throughout the business.
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