Alan Bailey

Senior Techncal Support Analyst @West Brom Building Society

Bedworth, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2026 — Present

Senior Techncal Support Analyst @West Brom Building Society

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EDUCATION

1991 — 1994

Brighton MET

Computer Aided Engineering

1994 — 1996

Coventry University

Computer Engineering

SKILLS

SqlProgram ManagementIT OperationsService DeskTsmBusiness AnalysisVmware InfrastructureAs400 SystemNetvault Backup SolutionIntegrationTwsMicrosoft OfficeUnixMicrosoft ExcelNew Business DevelopmentOperating SystemsProject PlanningAixVeeam Backup and ReplicationIbm MainframeTeam ManagementControl MFirst AidInfrastructureServersProject ManagementEnterprise SoftwareUc4Change ManagementTsm AdministrationStock ManagementIncident ManagementBmc Control-MWindows XpUnix Operating SystemsProcedure ManualsProcess ImprovementProcedure CreationProblem ManagementBmc Patrol

ABOUT ALAN BAILEY

ProfileI am a team player, not afraid to take on responsibilities and lead. I am able to think on my feet and make a contribution to operational strategic planning. I am motivated by my job and have had the opportunity to improve the working practices at my present employment. I have worked in IT for 24 years, with a positive attitude towards continued improvement in of all my skill areas. Career objectiveI wish to expand my career beyond just an operations analyst into a support position. I have many years experience, and have held a senior analyst role managing and supporting a small team. Also I have been involved in various projects to improve the support systems within the environments I have been employed at. I have a desire to push myself beyond my abilities, and wish to work in a new environment that can help to make me to work better with that new team.

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