Alan Aponte
Senior Account Manager | Client Retention & Revenue Growth | $7M+ Quarterly Portfolio | Team Lead | Multi-Market Portfolio
- Role
- Senior Account Manager Team Lead at International Workplace Group plc
- Location
- Charleston, SC, US
- LinkedIn followers
- 500 followers
About Alan Aponte
Recognized as a dynamic, results-driven and multifaceted leader, offering expertise in management, sales, marketing, staff development and client services.
Experience
Senior Account Manager Team Lead
International Workplace Group plc
Feb 2023 — Present · US
Lead a North America account management team supporting a rapidly growing portfolio of partner-operated locations, overseeing client relationships, performance, and revenue alignment across a multi-market network.Currently manage a portfolio of 100+ partner accounts while providing oversight across 175+ business locations representing ~$7.4M in quarterly revenue (Q4 2025).Key focus areas include client retention, performance management, and aligning partner expectations with operational and financial outcomes.Conduct executive-level business reviews, translating performance data into actionable insights on occupancy, revenue, and ROIManage escalations and high-risk client situations, balancing partner expectations with contractual and business objectivesPartner cross-functionally with sales, operations, and leadership to drive performance improvements and long-term revenue sustainabilityLead, coach, and scale a team of 9 account managers (grown from 2), supporting a network that expanded from ~10 to ~700 partner locationsSupport portfolio optimization initiatives, including consolidation and closure of underperforming locationsFocused on driving retention, protecting revenue, and delivering consistent performance across a complex, multi-stakeholder environment.
Education
Montclair State University
Bachelor of Arts (BA)
Skills
- Event Management
- Negotiation
- Marketing
- Policy
- Customer Service
- Microsoft Office
- Sales
- Training
- New Business Development
- Coaching
- Program Management
- Budgets
- Management
- Team Building
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.